Online purchase: We do not offer online exchanges. You will need to return your item(s) and place a new order. Until our stores reopen, return labels are free for items that meet our return policy guidelines.

Does Tillys have free returns online?

Online purchase: We do not offer online exchanges. You will need to return your item(s) and place a new order. Until our stores reopen, return labels are free for items that meet our return policy guidelines.

How long does Tillys take to refund in store?

Once we have received the item in our warehouse, we aim to process a refund onto the original payment card within two weeks.

What is the return policy at Tillys?

What is Tillys.com’s Return Policy? Within 60 days of online purchase, Tillys accepts the return of full-priced, unworn, unused, unaltered merchandise, in its original packaging, with tickets & garment labels attached. Shoeboxes must not have tape or shipping labels on them.

How do I cancel a Tilly's online order?

Once an order has been submitted there is no guarantee that the order will be able to be cancelled. To submit a request to have your order cancelled, please contact us at 866-484-5597, Monday-Friday from 6AM-8PM PST and Weekends from 7AM-5PM PST.

What shipping company does Tillys use?

Orders shipped via Economy may arrive via US Postal Service or OnTrac Ground (CA only). Orders shipped via FedEx SmartPost will arrive via US Postal Service. Delivery days can vary based on location.

Does Tillys ship on weekends?

No Saturday or Sunday deliveries on orders shipped via FedEx 2Day and Overnight. If an item is not available in our warehouse, we do our best to find your item in one of our other locations. If the item is available at another location, it will be shipped in its own package.

Does Tilly's have free shipping?

Free Shipping on Any Order Over $49. For a Limited Time Tillys Offers Shipping for Free on Any Order Over $49.

How do I change my Tillys order?

It is our goal to process all orders as quickly as possible. For this reason, we are unable to make changes to any of the items on the order, including the size, color, or quantity.

Can you use Visa gift cards on Tillys?

Tillys.com accepts Tillys gift cards and the following major credit cards: VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER. We also partner with PayPal. *At this time, Tillys.com does not accept VISA, DISCOVER, MASTERCARD or AMERICAN EXPRESS Gift Cards.

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How fast does Tillys ship?

MethodShipping TimeGroundOnTrac Ground: Arrives in 1-3 business days FedEx Ground: Arrives in 3-7 business days

How much does Tillys charge for shipping?

Shipment CostUPS Ground2nd Day Air$0-$99.99$5.99$9.99$100.00 – $199.99$7.99$11.99$200.00 – $499.99$9.99$15.99$500 +$15.99$20.99

Does Tillys ship to PO boxes?

Yes, orders can be shipped to P.O. Box, and APO/FPO addresses. These orders are shipped via FedEx SmartPost.

How do I delete my Tillys account?

You have the right to request the deletion of your Personal Information collected or maintained by Tilly. You may submit a consumer request to delete this information by e-mail at [email protected], or by phone at 845-201-8106.

Does Tillys ship to FPO?

Tillys is pleased to support billing and shipping of your order to an Armed Forces APO or FPO address. To take advantage of this service, please enter either APO or FPO in the “City” field. All APO and FPO orders will be shipped via the U.S. Postal Service.

Does Tillys deliver to Canada?

No, Tillys does not ship to Canada, but I’ve designed a process for getting any Tillys order shipped to Canada with zero headaches. It involves using a package forwarder: a warehouse in the United States that will accept your Tillys order and forward it on to you in Canada.

How long does Enjoi take to ship?

USPS transit times vary per state, but typically deliver within 2-3 business days. During fall/holiday season, USPS may experience delays that are out of our control.

How do I get Tillys 20%?

Get 20% off one product when you sign up for the newsletter. Get warehouse sale items as low as $5 and under. Earn and redeem rewards on every purchase when you join the Tillys Loyalty Program.

Does Tillys do birthday rewards?

Complete your profile for a Birthday Surprise. Get Tillys Cash Rewards.

Is there a Tillys app?

The app is available for iPhone and Android devices. … Tilly’s was very much on board with this app and they wanted an app that elevated the customer shopping experience,” he said.

Do Tillys gift cards expire?

Does my Tillys Gift Card have an expiration date? Gift Cards do not have an expiration date nor do they have any maintenance fees.

Can you use a debit card on Tillys?

Payment for all goods must be made by credit or debit card. We accept payment with: Visa.

Does Tilly do Afterpay?

Tillys is LIVE with Afterpay! Shopping at Tillys has never been easier and more budget-friendly.

What is OnTrac ground?

OnTrac Ground is the faster, more affordable alternative for regional parcel delivery in California, Arizona, Nevada, Oregon, Washington, Utah, Colorado and Idaho! Shipments that may take two days to deliver with National Carriers arrive next-day with OnTrac Ground. … Getting started with OnTrac Ground is easy.

How long does PSD take to deliver?

MethodTransit TimePriceStandard Shipping7-10 business days$3.992nd Business Day Air*2 business days$7.99Next Business Day Air*1 business day$19.99